Description based on the Specified Commercial Transactions Act

 

Seller Name
Seller's Representative Operations Manager Ciel Yue
Seller's Address
Seller's Contact Information lipro Support Center
Hours: 10:00-18:00 (Open all year round)
Email: support.jp@lipro.com
Product Price Displayed on the product page.
Other Fees Required in Addition to Product Price
  • Internet connection fees, communication fees, electricity fees, and consumption tax on these will be borne by the user.
  • If you use revolving payments with a credit card, fees prescribed by the credit card company will be charged. Please contact your credit card company for details on fees.
Payment Methods
  • PayPal
Product Delivery Time, Delivery Method, and Shipping Fees
  • Products will typically be shipped within 3 to 5 business days. (Shipping is only available on weekdays, excluding Saturdays, Sundays, and public holidays. Please be aware.)
  • Delivery will be made by a shipping company designated by us, to the delivery location specified by the purchaser (limited to within Japan).
  • We do not accept specific dates or times for delivery. If you wish to specify a date/time or change the delivery address, please provide the tracking number sent to you upon shipment completion to the shipping company.
  • Shipping costs are included in the product price, unless otherwise specified on the product page.
Special Provisions Regarding Contract Non-Conformity Liability Special Provisions Regarding Contract Non-Conformity Liability: If a defect or malfunction is found in a product purchased from an authorized retailer, please contact the lipro Support Center. We will assist you in resolving the issue. If the issue cannot be resolved through support, we will discuss repair or replacement options, limited to products purchased from an authorized retailer and within the product warranty period.
■ Authorized Retailers
- Direct official online store
- Direct official website
- Other authorized retailers such as major electronics stores
The product warranty period is 3 years from the original date of purchase for new products. Please ensure you have evidence that can prove the original purchase date for new products. We do not accept requests for returns or refunds due to defects or malfunctions. Only repair or replacement will be offered.
Sales Quantity Restrictions, Sales Conditions, etc. Due to inventory and other reasons, we may set limits on the quantity of products sold. Details will be displayed on the product page.