Description based on the Specified Commercial Transactions Act

Seller Representative Chief Operating Officer Ciel Yue
Seller Contact Information lipro Support Center
Hours: Weekdays 10:00-18:00 (Closed on weekends and national holidays)
Email address: support.jp@lipro.com
Product Price Displayed on the product page.
Additional Costs Other Than Product Price
  • Internet connection fees, communication fees, electricity fees, and consumption tax on these will be borne by the user.
  • If revolving credit is used with a credit card, a prescribed fee set by the credit card company will be charged. Please contact your credit card company for details on fees.
  • Payment fees for convenience store payments and bank transfers (Pay-easy) may incur a prescribed amount set by the payment processing company.
Payment Methods
  • Credit card payment (Visa, Mastercard, Maestro, Diners Club, Discover, UnionPay)
    ※Credit card payments are securely processed by Oceanpayment Co., Ltd.
  • Convenience store payment (FamilyMart, Lawson, Ministop, Seicomart, Daily Yamazaki)
  • Bank transfer (online banking, Pay-easy)
Product Delivery Time, Delivery Method, and Shipping Fee
  • Products will typically be shipped within 3 to 5 business days. (Shipping is only available on weekdays, excluding weekends and national holidays. Please be aware of this in advance.)
  • Products will be delivered by our designated shipping company to the delivery address specified by the purchaser (limited to within Japan).
  • We do not accept specific delivery dates or times. If you wish to specify a date/time or change the delivery address, please provide the tracking number sent to you upon shipment completion to the shipping company.
  • Shipping costs are included in the product price, unless otherwise specified on the purchased product page.
Special Provisions on Liability for Non-Conformity to Contract If a product purchased from an authorized retailer is found to have defects or malfunctions, please contact the lipro support center. We will assist you in resolving the issue. If the issue cannot be resolved through support, for products purchased from authorized retailers only, we will discuss repair or replacement options within the product warranty period.
■Authorized Retailers
・Direct official online store
・Direct official website
・Other authorized retailers such as major electronics stores
The product warranty period is 3 years from the date of initial purchase as new. Please ensure you have evidence that can prove the initial purchase date as new. We do not accept requests for returns or refunds due to defects or malfunctions. Only repair or replacement will be provided.
Sales Quantity Restrictions and Sales Conditions Due to inventory and other circumstances, we may impose restrictions on the sales quantity of products. Details are displayed on the product page.